Pro Shop Cashier

Job Description: Pro Shop Cashier


  • Assist the Assistant Pro Shop Manager in the daily operations of the retail store
  • Primary responsibility is to ensure that customers are being checked-in/out of the gun range in a friendly effective and efficient manner while ensuring a premium customer service experience
  • Provide superior customer service by assisting customers with range check-in/out, the selection of firearm rentals suited for the customer’s skill level and sell all products including but not limited to: firearms accessories, ammunition, range gear, apparel, courses and all club services
  • Greet and acknowledge all customers in a friendly, courteous, professional manner and provide quick, responsive customer service. Answer phones as needed
  • Work with all other Cashiers, Range Safety Personnel, and Instructors
  • Other duties as assigned

Essential Knowledge, Skills, & Education

  • Understand and respond appropriately to basic customer inquiries
  • Knowledge of company’s mission, purpose, and goals
  • Ability to operate retail equipment in a safe and effective manner — cash registers, inventory scanners, telephones, paging system, range equipment, etc.
  • Ability to operate, demonstrate and explain merchandise.
  • Understand and be proficient in restricted and non-restricted sales, refunds/returns, consignment, gift cards, and use of the facilities
  • Stay current on product knowledge, general firearms laws and safety procedures
  • Knowledge of gun rentals, range equipment and basic gunsmithing services
  • Dress appropriately for position adhering to facility dress code
  • Understand and respond appropriately to basic customer inquiries
  • Strong drive & competitive nature
  • Self-motivated & exceptional organizational skills
  • Great Customer Service, communication, and organizational skills
  • Must be able to multitask
  • Ability and willingness to work cooperatively with others
  • Knowledge of Microsoft Office products and telephone protocol
  • High degree of discretion dealing with confidential information
  • Operation and Control – Controlling operations of equipment or systems
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Speaking – Talking to others to convey information effectively
  • Guest Respect – always acting with our guests in mind

Physical Job Requirements

  • Stand and/or sit continuously and perform job functions for a full shift with meal break
  • Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, carry and move items up to 50 pounds with or without reasonable accommodation
  • Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions
  • Ability to hear and respond appropriately to facility commands

Work Schedule

  • Opening shifts may be required to begin their shift up to one hour prior to open and closing shifts may be required to work up to one hour after close
  • Before/After hour shifts to accommodate special circumstances, such as physical inventory, special events, or restocking may be occasionally assigned at the discretion of management
  • Schedule may vary from week to week in the best interest of the company, however reasonable schedule preferences may be granted at the discretion of management
  • Hourly Full-time Non-Exempt position estimated at 30-40 hours per week or Hourly
  • Part-time Non-Exempt position estimated at less than 30 hours per week
  • Occasional overtime depending on special events held at the facility with pre-approval from management
  • Reliable transportation is required

This position reports to the Assistant Pro Shop Manager. Additional duties may be assigned and this job description may change without notice at the discretion of management.

Job Type:              

Full-time/Part-time Hourly Non-Exempt



Required education:

  • Basic reading, writing, and arithmetic skills required. High school diploma or equivalent
  • Speak and read English fluently

Required license or certification:

  • Driver’s license

To submit your resume with a letter of interest, click here or stop by any Pro Shop to complete an application.